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Drive Business Growth

with Autonomous AI Agents for Every Customer Conversation 

Accelerate lead generation, drive sales, and delight customers with personalized support using ready industry-trained AI Agents for every customer conversation

Trusted by over 45,000+ global brands and organizations, including

Automate every customer interaction with plug-and-play AI Agents

Turn everyday transactions into an AI-driven two-way conversation to drive higher customer engagement, across almost every function and industry imaginable.

Assisted sales

Account support and service

Product Enquiries

Assisted shopping on WhatsApp

Virtual enquiry assistant

Automated invoicing

Assisted sales

Account support and service

Product Enquiries

Assisted shopping on WhatsApp

Virtual enquiry assistant

Automated invoicing

Assisted sales

Account support and service

Product Enquiries

Assisted shopping on WhatsApp

Virtual enquiry assistant

Automated invoicing

Assisted sales

Account support and service

Product Enquiries

Assisted shopping on WhatsApp

Virtual enquiry assistant

Automated invoicing

Banking on the go

Interactive sales campaigns

Quizzes and gamification

Insurance and loan approvals

Targeted customer promotions

Customer KYC

Banking on the go

Interactive sales campaigns

Quizzes and gamification

Insurance and loan approvals

Targeted customer promotions

Customer KYC

Banking on the go

Interactive sales campaigns

Quizzes and gamification

Insurance and loan approvals

Targeted customer promotions

Customer KYC

Explore AI Agents

Put your customer engagement on autopilot With Conversational AI Agents

Deliver seamless, real-time customer interactions with speed, relevance, and precision

Real time customer
Intent and Signals

Personalized,
natural Conversations

24/7 Access Through
Preferred Channels

Gupshup Conversation Cloud

The purpose-built platform for the Conversational AI era

Orchestrate workflows on rich messaging channels

Turn every customer interaction into an opportunity to engage, understand and drive business outcomes using real-time actions

Personalize customer interactions

across the full lifecycle

Make every customer journey unique and relevant through tailored outreach, campaigns and offers based on multiple factors, including funnel stage, intent signals and preferences from chat.

Interest

Engagement

Consideration

Purchase

Support

Retention

Deliver meaningful

conversations that keep going

Leverage our proprietary, fine-tuned ACE LLM model to replace generic messages with relatable, personalized and value-adding dialogues.

Empower human agents and drive productivity with suggested responses, summarization and more via our integrated AI Co-Pilot.

Optimize operations with

AI + Human conversations

Delegate routine conversations to intelligent AI Agents for 24/7, effective customer engagement with the option to escalate complex cases to human support teams

AI Powered Escalation

Convert more and work less

with automated campaigns

Orchestrate drip marketing campaigns that trigger based on 3rd party events or signals on messaging channels like reads, clicksz and journey progression.

Accelerate deployment with a repository of ready templates fine-tuned to your industry’s context, processes and terminology.

Engage your audience

where they are

Reach your customers on their preferred platforms - We support omnichannel conversations across over multiple channels, including WhatsApp, Instagram, SMS and RCS.

Orchestrate workflows on rich messaging channels

Turn every customer interaction into an opportunity to engage, understand and drive business outcomes using real-time actions

Optimize operations with

AI + Human conversations

Delegate routine conversations to intelligent AI Agents for 24/7, effective customer engagement with the option to escalate complex cases to human support teams

AI Powered Escalation

Personalize customer interactions

across the full lifecycle

Make every customer journey unique and relevant through tailored outreach, campaigns and offers based on multiple factors, including funnel stage, intent signals and preferences from chat.

Interest

Engagement

Consideration

Purchase

Support

Retention

Convert more and work less

with automated campaigns

Deliver meaningful

conversations that keep going

Engage your audience

where they are

Reach your customers on their preferred platforms - We support omnichannel conversations across over multiple channels, including WhatsApp, Instagram, SMS and RCS.

Leading Conversations Globally

The world’s conversational AI engine, powering conversations in over 60 countries.

120 billion

conversations

every year

45,000+

customers

worldwide

60+

countries served

worldwide

20+

years of operations

in conversational engagement

“By leveraging Gupshup’s Gen AI solution for customer conversations, we have significantly improved our customer service efficiency and expect to reduce operational costs by USD 20 million over the next three years.”