Global - EnglishGo beyond LLMs and chatbots. Orchestrate conversations that drive growth with AI Agents
Achieve business goals with ready AI Agents that hold real-time context, synthesize topics and drive engagement across messaging and voice
Ready AI Agents that engage dynamically and meet business goals
Conversational AI Agents utilize LLMs as the brain, access real-time conversational intelligence, maintain context and orchestrate interactions in dynamic environments like messaging. Prioritizing accuracy and response speed, these agents drive outcomes while adhering to business boundaries.
Designed for both voice and messaging, our AI Agents can execute a variety of actions like 'cancel my ticket', 'book an appointment' or 'make my EMI payment'.
Meet a few of our pre-built AI Agents
Lead Gen AI Agent
Collects, qualifies and nurtures leads
Probes and understands user intent
Guides and helps in product discovery
Orchestrates drip campaigns based on user segments
Product Discovery AI Agent
Consultative product discovery
Recommends relevant products
Compares products and prices
Resolves any product queries
Collections AI Agent
Sends timely payment reminders
Answers payment queries & explains penalties
Non-payment alerts past due date
Collects EMI and updates systems
Order Management AI Agent
Helps with order tracking
Handles cancellations and returns
Reduces RTO with nudges for delivery location, slot and user availability
Collects feedback and reviews
Accomplish more by automating processes using AI Agents for conversations
Put your AI Agents to work via simple prompt based instructions and free your team for high impact work. Whether its lead generation, appointment booking or checking loan eligibility, your AI Agent can do it all.
AI Agents can handle dynamic inputs and new topics while prioritizing response speed. Speaking your brand’s language, AI Agents understand slang, misspellings and rapidly resolve customer queries.
Each AI Agent comes with pre-set guardrails, hallucination controls and rules on how it functions - the source of truth, how to greet customers, scope of operations and more.
Gupshup AI Agents for Conversations: How it works
Easy to build, seamless to orchestrate across channels
Precise, personalized customer experiences are now for everyone. Use simple prompt instructions to set up AI Agents and goals, without having to define intents & entities.
Set up your AI Agent to speak in your brand’s voice, adapt to new topics, handle multi-turn conversations and context, understand business policies and task nuances.
Configure the Agent to handle tasks, such as renewing an insurance policy or modifying orders via pre-built tools and lower training needs. Allow AI Agents to speak with 3P platforms and logically automate workflows.
Strike the right balance between autonomy and business rules by defining do’s and don’ts. Aid AI Agents to stay on topic, use appropriate language and a trusted source of truth.
Trusted by businesses globally
Gupshup Agentic AI Platform: Real-time goal-based action
Low-code platform
Built for business users - low/no code interface reduces dependency on developers to take a new conversational journey live
Highly customizable
Built to autonomously manage tasks and use cases that are 100% customizable based on business objectives
Pre-built library of AI Agents
Pre-built agents come trained on various tasks resulting in quick wins and faster go-to-market for popular use cases
Built-in integrations
Integrate with your current 3rd party platforms, whether it’s your payment gateway, CRM, support tools, eCommerce platform or others
Built-in fallbacks
Ensure a seamless conversational experience for your customers with built-in fallbacks that you can design during set-up
Testing environment
Business user-friendly testing environment makes it easy to iterate and launch AI Agents that perform specific functions based on funnel stage and more
Grow with AI Agents for Conversations
Choose from our library of pre-built AI Agents designed to meet your business needs, or take advantage of our platform to create a tailored AI Agent specifically for your organization
We are a Conversational Engagement Platform empowering businesses to engage meaningfully with customers across commerce, marketing and support use-cases on 30+ channels
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